Support was not able to resolve the issues over the span of multiple years and multiple upgrades and multiple escalations, so we instead started to stop utilizing some of these features such as the netflow and syslog services so that our network monitoring piece was functional. Our experience with utilizing the network monitoring, netflow, configuration backup, and syslog services caused our instance to crawl and at times and be completely unusable. Do not utilize this product with the thought of turning a lot of features on as it simply cannot handle it. This capability is largely why we've kept What's Up Gold around, along with the reasonably priced structure. The website does provide great ability to customize and layout the network graphically so users can easily see how hardware is connected. We've been using What's Up Gold for more than 15 years, and at this time we're considering replacing the product with something that has better support and is more stable and functional.
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